Who We Are
Our website address is: https://solowsuspension.com
So Low Suspension is a trading name of THQ Distribution Ltd.
Business address: Unit 12, Bruntingthorpe Ind Est, Upper Bruntingthorpe, LE17 5QZ.
What Personal Data We Collect & Why We Collect It
When visitors leave comments on the site we collect the data shown in the comments form. As well as this, we also collect the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you fill in a contact form on our website, we may collect your name and email address.
If you fill in our trade enquiry form, we may collect your name, company name, VAT number, email address, website and phone number.
We may keep this information for up to 90 days for customer service purposes, but will never use it for marketing purposes without your permission.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. When you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
The services contained in this section enable us to monitor and analyse web traffic and can be used to keep track of user behaviour.
Google Analytics (Google Inc.)
This is a web analysis service provided by Google Inc. (“Google”). They utilise the data collected to track and examine the use of this website. This is to prepare reports on its activities and share them with other Google services.
They may use the data collected to contextualise and personalise the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. This will include any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Your Contact Information
If you have any concerns over your data or the privacy of your data then please contact the office on 0116 247 8156.
How We Protect Your Data
We have trained our staff on the importance of data protection. As a result, we all ensure we never leave computers unlocked or the office unattended. We encourage regular password updates and have explained to our staff the importance of secure passwords.
What Data Breach Procedures We Have In Place
We constantly monitor log in attempts and changes being made to our website to help reduce data breaches.
We take data breaches very seriously and will report data breaches to the relevant authorities within 72 hours where feasible. If we think a breach may be at high risk of adversely affecting individuals’ rights and freedoms, we will inform those individuals without undue delay. We also keep records of all data breaches.